Casino / Live
This policy explains exactly what information khalo88 collects when you use your account — from wallet transactions via Rocket or Upay to your login activity — and how we handle it. Access to our platform and the protections described here depend on your local law and eligible region.
When you open an account with us, we collect the details you provide during registration — your name, contact information and the payment method you choose, whether that is Rocket, Upay or another supported local wallet. We also record activity tied to your account: login timestamps, the sections you visit (sportsbook, live casino, slots), and transaction records that help us keep your wallet history accurate. This data is used to operate your account, process wallet movements and respond to support requests. We do not sell your personal details to third parties for marketing purposes. Where we share data with service partners — for example, payment processors who handle your Rocket or Upay transfers — those partners are bound by their own data obligations and receive only what is necessary to complete the service. We retain your account records for as long as your account remains active and for a period afterward as required by applicable obligations. You can request a summary of the data held against your account by contacting us through the channels listed in this policy. Availability of these rights depends on your local law and the eligible region from which you access khalo88.
Understanding where this policy applies — and where it does not — helps you know exactly what protections relate to your khalo88 account and what falls under separate arrangements.
Any data you provide when logging in, updating your profile or verifying your wallet — including details tied to Rocket or Upay — falls directly under this policy. We control how that information is stored and who can access it.
Transaction records for deposits and withdrawals processed through your khalo88 account wallet are covered here. However, the payment processor handling your Rocket or Upay transfer operates under its own separate privacy terms, which we do not control.
The content you browse — sportsbook markets, live casino tables, slot lobbies — is served through your account session. Usage data from these sections (which rooms you open, session length) is collected under this policy for account operation purposes.
Links or embedded content that take you outside khalo88 — including any external wallet provider interface or game studio portal — are not covered by this policy. Once you leave our account environment, the third party's own policy applies.
You are not a passive subject of this policy — there are concrete steps you can take regarding the data we hold. If you want to see what information is recorded against your account, you can request a data summary by contacting our support team through the email address listed in this policy. If any detail — your contact number, the wallet method linked to your profile or your registered name — is recorded incorrectly, you can ask us to correct it, and we will review and update the record accordingly. Where you believe data is being held beyond what is necessary, you can raise that with us directly. We aim to respond to data-related requests within a reasonable period; the current response timeframe is shown in your account dashboard after login. Note that your rights in practice depend on applicable local law and the eligible region from which you access khalo88.
Contact our support team to request a summary of the personal data held on your account. Include your registered contact detail so we can locate your record quickly and respond accurately.
If your name, phone number or linked wallet detail is wrong, submit a correction request through the support contact listed here. We will confirm the update once it is processed on our end.
If something in this policy is unclear or you have a specific concern about how your data is used, write to us using the policy contact address. We will respond with a plain explanation rather than a form letter.
For account-level privacy concerns — such as who accessed your session or what is stored from a specific transaction — our support team can pull the relevant record and walk through it with you.
If this policy raises a question specific to your account — your stored data, a wallet record or a correction request — use any of the contact paths below. We aim to respond to privacy-related messages with a clear, specific answer rather than a generic acknowledgement.
Send your data or privacy question to our dedicated support address. Include your registered account contact detail so we can locate your record without delay.
Open the live chat from your account dashboard for real-time help on policy questions, account data or wallet record queries. The chat is accessible once you are logged in.
Some privacy settings and data-related options are accessible directly in your account dashboard after login. Check the account settings section first before raising a separate support request.
Our approach to data management is built around keeping your account functional and your information contained to what is necessary. We do not collect data beyond what your account activity generates, and we do not share it beyond the operational partners — such as Rocket or Upay payment processors — who need it to complete a transaction. Your rights under this policy depend on local law and eligible regions.
We use cookies to keep your session active while you move between the sportsbook, live casino and slot sections. These are functional cookies tied to your login state. You can manage cookie preferences through your browser settings, though some account functions may be affected.
Your account credentials are stored in an encrypted form. We do not store your Rocket or Upay wallet PIN or any payment authentication code — those remain entirely within the payment provider's own system and never pass through our servers.
We keep your account records active for as long as your account remains open. After account closure, we retain the minimum data required by applicable obligations, then remove the rest. The current retention period applicable to your account is shown in your account dashboard after login.
When this policy changes, we post the updated version on this page with the revision date shown at the top. Continued use of your account after a change means you have seen the update. For significant changes, we may send a notification to your registered contact detail.
These answers cover the questions we hear most often about data, account records and your rights under this policy. If your question is not here, reach us through the support paths listed above.
We collect the name, contact detail and payment method you enter during registration — for example, if you link Rocket or Upay, those wallet identifiers are recorded. We also log your session activity: login times and which account sections you access.
No. Your wallet PIN and any authentication code you enter on the Rocket or Upay interface stay within that payment provider's own system. We receive only a confirmation of the transaction result, not the credentials themselves.
Yes. Send a data summary request to our support team using your registered contact detail. We will compile the information held on your account and respond with a clear record. Response times are shown in your account dashboard after login.
Contact support with the correct detail — for example, a corrected phone number or name spelling — and we will update the record. We confirm the change once it is applied. Some fields can also be updated directly inside your account settings without a support request.
We share data only with partners who need it to operate your account — such as payment processors handling Rocket or Upay transfers. Those partners are bound by their own data obligations. We do not sell your information for marketing or advertising purposes.
The updated policy is posted on this page with a revision date at the top. For significant changes, we may send a notification to your registered contact detail. Continuing to use your account after a policy update means you have had the opportunity to review it.